Privacy Policy

1. Personal Data Collection Statement

We take your privacy very seriously. In the course of providing services, the Company may need to collect your personal data, including but not limited to your name, contact number, email address and pickup address. This information is used solely to process your booking, contact you and provide storage services.

2. Purpose of Data Use

The personal data you provide will be used for the following purposes: to process and confirm service bookings; to arrange door-to-door collection and delivery services; to issue bills and collect fees; to contact you regarding service matters; and, where you have given your consent, to send you the latest information and offers about the Company's services.

3. Data Confidentiality

We undertake to take all reasonable and necessary measures to protect your personal data against unauthorised access, processing, deletion or other use. We will never disclose your personal data to any unrelated third party without your consent.

4. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purpose for which it was collected. When the data is no longer needed, we will delete or destroy it in a secure manner.

5. Right to Access and Correct Data

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access and correct the personal data we hold about you. To exercise these rights, please contact us by email at hello@masterexpert.com.hk.

6. Policy Updates

We may revise this Privacy Policy from time to time. Any revisions take effect immediately upon being posted on this web page. If you have any questions, you are welcome to contact us.